Refunds, Returns & Exchanges
There are no refunds for digital downloads.
All other items
If for any reason you’re unhappy with your purchase, please contact me and include details of your problem and I’ll do my best to resolve any issues.
We make every effort to ensure that the products on the website look the same as they do in real life however it is possible due to different computer monitor resolutions that colors may vary slightly. If you’re not completely satisfied with your purchase, please return it for refund as follows.
Individual items purchased from the shop may be returned within 14 days of the order’s shipping date at the buyer’s expense, provided the goods are undamaged and in the original packaging suitable for resale. The cost of the product will be credited, however the original postage will not be credited. Returns must be accompanied by a copy of the invoice or order confirmation email. Please email us first to notify us that you are returning items.
If your order is damaged during transit, you must email us within 3 days of receipt of the order and let us know. We will then make arrangements for the return of the damaged goods at our expense, as well as organize for replacement items.